Pharmacy Stock Clerk - Netcare

The Stock Clerk (Ward / ICU) is responsible for maintaining stock levels and stock control in the ward / ICU store room to ensure availability of stock and optimal patient care.

KEY WORK OUTPUT AND ACCOUNTABILITIES

• Order consumables stock on the appropriate days.
• Unpack replenishment stock.
• Manage all aspects of the replenishment system between ward/unit and pharmacy.
• Establish and manage a consignment stock system inward / unit according to Netcare stock
  Management policy.
• Manage out-of-stock items.
• Maintain accurate stock records for all consumable stock.
• Manage and implement the Surgical Standardization Process in the ward/unit.
• Control all surgical and ethical stock at the ward/unit level.
• Review and balance all Mobil errors.
• Ensure accurate link codes are maintained on the Mobil device.
• Conduct regular cyclical counts to ensure accurate stock holding.
• Ensure stock rotation is done.

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• Manage all aspects of cyclical and full stock take processes within ward/unit.
• Conduct sequencing and preparation of all ward/unit Stock Books for stock take events.
• Develop a clear identification system for the stock.
• Assist nursing staff and unit manager with stock queries.
• Liaise with the billings department regarding queries on files.
• Investigate and report discrepancies to Unit Manager and Pharmacy Manager.
• Support the pharmacy stock management team w.r.t. operational and administrative functions.
• Check the Schedule drug registers daily to ensure all schedule drugs used were billed.
• Ensure that relevant items are charged and billed correctly on the Mobill systems.
• Ensure ordering and billing of DBO items.
• Assist in communication of stock policies internally within ward/unit.
• Ensure accurate collation of patient documents to enable final billing. Ensure all outstanding documentation is obtained and placed in the patient file prior to discharge or transfer from ward/unit.
• Ensure timeous discharge from SAP.
• Audit all documents for completeness when patients transfer or are discharged out of the ward/unit.
• Conduct assessment to ensure that all surgical and ethical stock, as well as equipment, are recorded on the patient charge sheet as per actual use and credits are done as required.
• Record folders leaving ward to go to billings.
• Deliver charts to pharmacy, if needed.
• Ensure sufficient copies of necessary documentation are available in the ward.
• Control of the expiratory dates of medication and surgical stock.
• Crediting of patient stock on transfer or discharge.
• Control of Consignment stock.
• Assist with any adhoc duties assigned by the Pharmacy Manager.
• Prevent waste and assists in preventing theft.
• Clean the Stock cupboards once per week, in conjunction with hospital cleaning services.
• Write equipment in ‘Lend”-book if lend out to another ward/hospital.
• Ensure the correct equipment charges i.e. billing of oxygen, cardiac monitors, pressure relieving mattresses and other equipment used in ICU/HC.
• Partake in Simply CPR training.
• Know the procedure to activate the disaster plan.
• Maintain a safe working environment in accordance with the Health and Occupational Safety Act
• Control of fridge and stock room temperatures.
• Maintain strict patient confidentiality.
• Report unsafe conditions.
• Follow infection control policies.
• Actively participate as a member of a team to achieve goals.
• Communicate effectively to assist other team players.
• Educate the nursing staff on stock management (through in-service training).
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep up to date with Netcare’s evolving policies and procedures.
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Build and maintain strategic work relationships with the Pharmacy Stock Controller, Ward PA, Unit Manager and nursing staff.
• Ensure effective communication with other role players in the healthcare team.

SKILLS PROFILE

EDUCATION

• Grade 12 or equivalent NQF 4 certificate

WORK EXPERIENCE

• Previous experience in stock management.
• Intermediate computer literacy.
• Knowledge and experience of a pharmaceutical stock control system.

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NON MANAGERIAL/ SPECIALIST SKILLS

• Coaching Others: The capacity to recognise development areas in others and support them to facilitate personal development through coaching.
• Leading and Managing Change: The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.
• Performance Development: The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.
• Taking Action: Capable of recognising the need for action, considering possible risks and taking responsibility for results.
• Decision-Making: Capable of making decisions timeously and taking responsibility for the consequences.
• Managing Self: Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
• Customer Focus and Service: The capacity to identify and respond to the needs of *internal and external Delivery customers.
• Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
• Adapting and Responding to Capable of supporting and advocating change initiatives and managing own Change reaction to change.
• Continuous Improvement: The capacity to improve systems and processes to facilitate continuous improvement.
• Personal Work Ethic: Capacity to instil an ethic of quality and consistency in self and others.
• Building Relationships: Capacity to establish constructive and effective relationships.
• Communication: The capacity to clearly present information, either written or verbal.
• Teamwork: Capacity to cooperate with others to work towards a common goal.
• Technical Knowledge: The capacity to perform a technical function to required standards.