Branch Administrator Clerk - Fidelity Services Group



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Fidelity Services Group Administrative / Secretarial Jobs in Mpumalanga


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Key Performance Areas: (not totally inclusive):

  • Maintain filing system and document management, including archive
  • Administrative support to Branch Manager and Team
  • Assisting in general office enquiries and task
  • Keeping client database updated
  • Ensuring accurate calculations of the rate of pay changes.
  • Ensuring all relevant deductions are submitted and processed, such as 3rd party deductions, garnishee orders, and maintenance orders.
  • Processing of leave and sick leave
  • Checking and capturing posting sheets daily.
  • Ensuring all pay-related queries are dealt with promptly and feedback is given within 48 hours.
  • Updating Query register
  • Good telephone etiquette
  • Giving feedback to the workforce
  • Liaising with Payroll managers to ensure queries are resolved amicably


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Minimum Requirements:

  • Matric / Grade 12 Certificate
  • Clear criminal record
  • SAP experience would be an added advantage
  • Computer literacy and proficiency in MS Outlook, MS Word, PowerPoint, and Excel is essential
  • Strong administration and organizational skills
  • Numerical accuracy and high methodical working methods are required
  • Strong interpersonal and communication skills
  • Ability to liaise professionally with personnel at all levels
  • Ability to work without supervision, under pressure and meet strict deadlines.
  • Own reliable transport

Other Personality Attributes:

  • Must be Accurate with performing duties, tasks and responsibilities
  • Pay attention to detail
  • Must be self-motivated, honest, and reliable
  • Must be vibrant and go-getter
  • Deadline driven
  • People’s Person
  • Able to communicate at all levels


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Core Competencies:

  • Self-development
  • Excellent communication skills
  • Team-work



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