Cash Centre Supervisor, Vryburg - G4S Cash Solutions

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Cash Centre Supervisor based at our operations in Vryburg.

Reporting to the Cash Centre Manager, this role is responsible to manage the workflow of Cash Processing Tellers

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role that facilities management plays within a successful business unit. The incumbent will be expected to be results-driven and to live the values of the organisation.

ROLE RESPONSIBILITY:

• Supervise the effective workflow process for Tellers in the Cash Processing Centre
• Runners receive cash consignments in a stop-loss bag and record and scan onto E-viper
• Ensure that there is an equal division of the cash consignments per teller and customer requirements
• Ensure that the tellers are processing according to Cash processing policy and procedures
• Obtain the Teller Summary report from compass per customer, to confirm that the tellers are processing according to correct customer banking details.  The correct references must be attached to the deposit slip
• Authorize any variances accordingly and record them in the Occurrence Book.
• Complete incident report for submission to Client Liaison Officer of any variances
• Issue customer reports on a daily basis
• Ensure that Capitec cash processing is managed against the Pistol-ion reports and balanced accordingly
• Submit all Capitec summary reports to ATM Supervisor for payments

Supervise the Tellers

• Ensure that all staff are trained on standard operating procedures and policies relevant to their role (specific to cash processing and procedures)

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Knowledge Skills Attributes

• knowledge of G4S policies and procedures
• Knowledge of processes and procedures within  the Cash Centre
• Knowledge of G4S business ethics policy/preventing bribery and corruption
• Knowledge of basic Accounting
• Verbal and written communication skills
• Assist customers with queries 
• Record vital information on cash consignments
• Delivering objectives
• Supporting and working with others
• Acting professionally
• Delivering great customer service