Store Manager, Durban - PEP Stores

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration, and ensuring world-class store standards.

RESPONSIBILITIES:

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimized by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos – taking responsibility for team training, coaching, and performance.
• Standards – maintain general health, safety, and housekeeping standards.

JOB REQUIREMENTS:

• Grade 12
• Proficient in English.
• Relevant tertiary education – a degree/diploma in a business/retail-related field would be an advantage.
• Ideally, 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite – will be an advantage).

ATTRIBUTES REQUIRED:

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication, and leadership skills
• Strong Managerial capabilities – the ability to plan, lead, organize and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.