Team Leader - DHL

Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa we’re looking for…

Vacancies: Team Leader x2

Business Overview

This is a busy, fast-paced operation that offers many challenges and opportunities for the right person. These positions are based at PE Multi-User Transport site, Port Elizabeth (Gqebherha).

Role Outline

• Managing the operation& their teams
• Meet and exceed operational service levels and manage the cost of labour
• Drive and develop team culture
• Delivery of Key Performance Indicators

• Quality Control
• Compliance with statutory and Company Policies and Procedures
• Compliance with Standard Operating Procedures
• Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished
• Delivery of a safe, secure, clean and fair work environment for Team Members
• Maximize accuracy, productivity and space utilization
• HR Issues - Managing Industrial Relations
• Maximize loading accuracy, productivity and space utilization
• Translate, analyze and deliver customer needs through effective operations
• Effective Leadership and Management of the operational and administrative teams
• Achievement of operational performance as defined by customer contract and KPIs
• Checking and making call-offs to mitigate line stoppages.
• Contribute Customer satisfaction
• System health checks in their warehouse
• Counting stock, investigations and commentary on the variances

Key Relationships

• Demonstrates a positive and respectful attitude towards others
• Works effectively as part of a team
• Delivers excellent customer service

• Achieves work targets and is willing to take on additional roles/responsibilities
• Works safely within the health, safety and environmental guidelines
• Performance Indicators
• Achievement of productivity targets and KPIs
• Damages kept to a minimum
• Attention to detail and accuracy

Qualifications

• Educated to Grade 12 or ABET Level 4
• Any relevant Tertiary Qualification

Skills/Competencies/Experiences

• Ability to communicate effectively with team members
• Good problem solver
• Ability to meet deadlines
• Attention to detail
• WMOS experience and knowledge
• Pride experience and knowledge
• Ability to work within a rapidly changing environment
• Good communication skills
• Ability to enforce health and safety procedures

• Working knowledge of packaging and warehousing methods
• Ability to read, understand and follow instructions
• Ability to count accurately and to perform simple math calculations
• Stock location integrity with regards to SKU assignment
• 2 to 5 years experience in warehousing/logistics/FMCG environment
• Ability to work under pressure
• Ability and Flexibility to work shifts
• Stock loss management
• SAP / WMOS exposure

Languages

English - verbal and written.