Transport Clerk - DHL

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we’re looking for…

Vacancies: Transport Clerk x 1

Business Overview

This is a busy, fast-paced operation which offers many challenges and opportunities for the right person. This position is based at PE Multi-user Transport (Crossdock), Port Elizabeth (Gqeberha).

Role Outline

To manage and control duties to agreed levels of performance and to contribute to the continuous improvement of the de-brief process. To coordinate functions in order to maximize utilization, productivity and customer service. Service delivery - on time and accurately. Ensure customer service is the highest standard and that losses are kept to a minimum.

To maintain the integrity of the Company at all times. To accurately and consistently de-brief drivers in order to ensure complete, accurate documentation and compliance to delivery standards.

General Accountabilities

• To report and record any non-conformity with regards to customer requirements
• To maintain a high level of hygiene of the work area
• To work within operating areas, as determined by Management and the needs of the business
• Perform administrative duties / tasks in line with the relative Standard Operating Procedures and safe working practices
• Ensure that instructions to the drivers are clearly communicated
• Capturing of waybills on the user maintained and billing daily
• Ensure that service delivery is timeous and accurate
• Support and enable fleet management to maintain fleet - assist with filing
• Costing of trip manifest
• Attend to queries relating to orders and waybills
• Report daily captured trip sheet and KPI's
• Obtain information from drivers and the creation of trip manifest for haul operation
• Ensure a high level of communication is maintained with both internal and external customers
• Be actively involved in and support change initiatives
• Honesty and pride in your job and an eye for detail

• Adhere to SHE rules and best practices
• Ensure that product safety, quality and integrity is not compromised

Resources

• As per DHL standards
• Performance Indicators
• Achievement of productivity targets and KPI's
• Attention to detail and accuracy

Key Relationships

• Demonstrates a positive and respectful attitude towards others
• Works effectively as part of a team
• Delivers excellent customer service
• Achieves work targets and is willing to take on additional roles / responsibilities
• Works safely within the health, safety and environmental guidelines
• Performance Indicators
• Achievement of productivity targets and KPI's
• Attention to detail and accuracy

Qualifications

• Matric/ Relevant NQF level 4 qualification-essential
• 1 -2 years’ experience in a similar role
• Computer literate

Skills/Competencies/Experiences

• Good problem solver
• Ability to meet deadlines
• Attention to detail
• WMOS experience and knowledge
• Computer literate
• Pride experience and knowledge
• Ability to work within a rapidly changing environment
• Good communication skills
• Ability to enforce health and safety procedures

• Working knowledge of packaging and warehousing methods
• Ability to read, understand and follow instructions
• Ability to count accurately and to perform simple math calculations
• Stock location integrity with regards to SKU assignment
• 1 to 3 years experience in warehousing/logistics/FMCG environment

Languages

English - verbal and written.