Cashier Development Officer at Dis-Chem

Dis-Chem Pharmacies has an opportunity available for a Cashier Development Officer at our Head Office in Midrand. The primary responsibility will be to provide support to the team including Dis-Chem's Frontline Supervisors, Admin Managers, Assistants - and Store Managers, with regards to point of sale queries, information on changes and updates. The role will also provide training to relevant employees within the Point of Sale department.

Job Specification…

• Ensure point of sale employees receive ongoing training and coaching as per business requirements.
• Keep accurate records of all training activities.

• Ensure that Point of Sale employees are up to date with all departmental changes.
• Forecast future training requirements and address them accordingly.
• Ensure accurate data capturing and completion of documentation is timeously completed.
• Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
• Report any matters of concern to the relevant individuals.
• To collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials.
• Remain informed of weekly Cash-up variances nationally to identify training requirements and report irregularities.

Minimum Requirements…

Essential:

• Grade 12 - Senior Certificate with Mathematics or Maths Literacy and English
• 2 - 3 years' experience working as a Cashier within a retail environment

Advantageous:

• Certificate or Diploma in Administration or related Business qualification
• 1 year or more Frontline Supervisor's experience

Competencies

Essential:

• Cashier Operational Knowledge, Dis-Chem Supervisory Principles, Practices and Methods
• English - Read, Write and speak well
• Computer Skills - Microsoft Office: Word, Excel, PowerPoint and Outlook
• Be able to analyse reports and information, attention to detail
• Basic numeracy skills
• Problem solving skills
• Good customer service skills
• Be able to establish and maintain effective working relationships
• Good communications skills
• Be able to inspire frontline staff to be customer centric
• Strong administration and organising skills
• Trustworthy and honest
• Attention to detail
• Time management and deadline driven

Advantageous:

• 3rd additional Language - Speak Well

Special conditions of employment:

• Be able to travel to different branches nationally.
• Be able and willing to work retail and flexi hours.
• South African citizen
• MIE, clear criminal and credit
• Driver's license and own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account