Cashier Development Trainer at Dis-Chem Pharmacies



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Dis-Chem Pharmacies Sales / Marketing / Retail Jobs in Gauteng


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Dis-Chem Pharmacies in Midrand has an opportunity available for a Cashier Development Trainer to join the team. The main purpose of this role will be to facilitate and conduct the training activities of Point-of-Sale employees. Provide support to the Dis-Chem stores regarding POS queries, information on changes and any updates.

Job Specification…

  • Ensure point of sale employees receive ongoing training and coaching in line with the business requirements.
  • Conduct training needs analysis for POS when required to establish gaps that diminish productivity.
  • Demonstrate the use of equipment including, operating computer equipment and leading group discussions
  • Conduct assessments of training
  • Evaluate the effectiveness of training programs, using surveys, questionnaires, interviews, and observation, in order to plan future courses or to amend existing ones.


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  • Support Team leader with Forecasting future training requirements and address them accordingly.
  • Ensure that Point of Sale employees are up to date with all departmental changes
  • Keep accurate records of all training activities and ensure registers are submitted to the Learning & Development Department.
  • Order instruction /training material and ensure printing of the material is completed timeously.
  • Ensure accurate data capturing and completion of documentation is timeously completed.
  • Remain informed of weekly Cash-up variances, customer service complaints and compliments, and shrinkage to identify training requirements and report irregularities.
  • Compile training reports and provide recommendations for improvement.
  • Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
  • Report any matters of concern to the relevant individuals.
  • Escalate any unresolved issues to senior management.

Minimum Requirements…

Essential:

  • Grade 12 / Matric
  • Certificate in Facilitation
  • 2 – 3 years of training/facilitation experience within the retail industry


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Advantageous:

  • 1 – 2 years working experience as a Cashier
  • Tertiary Qualification in Education, Training and Development (Moderator, Assessment and Facilitation)
  • Cashier operations, Retail Systems background, and SAP knowledge


Competencies

Essential:

  • Cashier operation knowledge and ETDP
  • Deadline, solution, and task-driven
  • Able to work under pressure
  • Self-motivated
  • Excellent time keeping skills


Special conditions of employment:

  • South African
  • MIE, clear criminal and credit
  • Driver’s license and/or own reliable transport
  • Be able to adapt to working hours according to business needs.
  • Extensive travel when required


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Remuneration and benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account



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