Administrative Clerk - World Health Organization

OBJECTIVES OF THE PROGRAMME

Country Management Support Units (CSUs) have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.

DESCRIPTION OF DUTIES

Under the direct supervision of the Operations Officer, the incumbent performs the following duties :

• Manages the Front Office in a professional manner so as to give a good image to the WHO Country Office and the World Health Organisation in general.
• Places, receives, screens and directs telephone calls/ requests as appropriate and records messages as necessary.

• Manages the Conference Room by maintaining a booking schedule of meetings including ensuring that the equipment in the Conference Room is in a serviceable condition at all times.
• Receives and directs visitors as appropriate maintains the register of all visitors.
• Ensures that the telephone and fax lines and the equipment are always in good working order/ condition, reports any faults to the service providers; maintains maintenance record of the telephone/fax equipment.
• Prepares summary of monthly telephone bills and raises bills for private calls. Assists with performing duties of secretarial nature as requested.
• Maintains daily attendance record of the staff.
• Performs any other duties assigned by the supervisor.

REQUIRED QUALIFICATIONS

Education

Essential: At least a Matric certificate and a good understanding of reception

Experience

Essential: At least two years of experience as a receptionist.

Desirable: UN experience would be an advantage.

Skills

• Knowledge of switchboard and registry maintenance
• Ability to read, write and understand instructions in the working language and

WHO Competencies

• Communication
• Producing results
• Knowing and managing yourself

Use of Language Skills

Essential: Intermediate knowledge of English.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at ZAR 190,886 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero-tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.