Tactical Night Shift Manager - Fidelity Services Group

The above positions are vacant at Estate Division, reporting to the Contracts Manager and Regional Manager.

The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. To ensure the posting of Security Officers at the Estate.

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.

• Ensuring the posting of Security Officers are done timeously.
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would-be criminals.
• Auditing and verifying the access registers on a daily basis and generating exception reports.

• General management and supervision of security staff and ensuring all administrative queries are dealt with promptly.
• Managing all projects concerning new business and ensuring the smooth take over thereof.
• Ensuring that all HR related queries are dealt with promptly.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
• Attend meetings with FSS Management and with the Client.

Minimum Requirements

• Grade 12 (Matric) Certificate of equivalent.

• PSIRA Grade A registered and accredited.
• No Criminal Record or any pending cases.
• Valid driver’s license and own reliable transport.
• Minimum 2 - 3 years’ Residential/Estate Security Experience.
• Staff Management experience is essential.
• Computer literacy and strong Admin Skills.
• Must live in close proximity of Midrand.
• Incumbents should be prepared to work night shift.
• Must have Tactical Experience.

Other personality attributes:

• Be proactive and innovative.
• Strong Leadership Skills
• Must be assertive, honest, professional and reliable.

Core Competencies:

• Good communication skills both verbal and written
• Strong planning, organizational, administration skills is required.
• Good interpersonal and client liaison skills are required.
• Experience in investigation techniques and report writing.
• Willing and able to work extended/flexi hours if and when required.
• Ability to work under pressure and without supervision.