Property Services Specialist: Real Estate - SPAR Group

We are currently recruiting for a Property Services Specialist - Real Estate to join our dynamic team.

Job description

Responsible for Property Services and Head Lease management within a designated geography and/or retailer cluster for the SPAR Group. Responds to and resolves issues in all lease and property service-related matters. Provides a pro-active service and ongoing communication to Retailers. Works closely with Retail Operations Directors regarding issue resolution progress.

KEY PERFORMANCE AREAS

• Provides property services with respect to all head lease-related matters within a designated geography.
• Facilitates effective Head lease negotiations, renewals, and terminations as well as compliance with lease terms and conditions.
• Implements standardised processes for property services regulatory and compliance requirements.
• Serves as the regional point of contact for Retailers on Head Lease property service matters and builds effective working relationships based on professional and responsive service.
• Addresses Retailer/landlord concerns, inquiries, and requests, escalating to senior manager on complex matters.
• Responds to and resolve emergency Retailer concerns with urgency and reassurance, providing continuous updates on progress.
• Builds and maintains positive relationships with landlords and property managers.
• Manages and resolves disputes, confirming critical elements with the Commercial Leasing Specialist and escalating the matter when necessary.
• Ensures effective communication channels with RODs on all critical matters and provides updates on Property Service issues and resolutions.
• Provides monthly reports and updates to the Senior Manager: Property Services and the Retail Operations Director.
• Ensures a record management system that enables access to all regional SPAR Group Head Leases and key Legal documentation, maintaining accurate and up-to-date records for each property.
• Ensures the maintenance and security of all correspondence pertaining to lease arrangements and related maintenance matters.
• Participates in management team meetings, ensuring effective communication and follow up on agreed action item.

Minimum requirements

• Matric.
• Bachelor’s Degree in Legal, Business Administration, or related field.
• Specialist Commercial Property Contract qualifications, beneficial.
• Minimum 6 years’ experience in the Property Services sector, preferably retail environment.
• 5 years’ experience negotiating and concluding lease renewals and agreements.
• Has extensive experience in property and lease management law.

The ideal applicant will satisfy the following skills requirements:

• Proven track record in resolving lease and property-related disputes.
• Very good business relationship-building, networking and influencing skills.
• A proven track record in managing multiple business demands.
• Highly organized, with the ability to plan, manage and organise multiple priorities, and stakeholders.
• Strong communication, decision-making and problem-solving skills.
• Outstanding formal and business written communication skills.
• Excellent stakeholder and partner influencing and engagement skills.
• Outstanding demonstrated written business and legal communication skills.
• Demonstrated ability to manage a high-volume workload that includes significant transactional work.
• Highly organised, with the ability to plan, manage and organise multiple priorities.
• Demonstrates leadership and can guide and influence others through effective communication.
• Demonstrated ability to produce commercial analysis, reports, and presentations.