Sales Support - Absa Bank

Job Summary

To deliver sales support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana. Please contact Reward for details.

Job Description

Customer Experience: Responsible for all customer enquiries, service level agreements, and ensuring delivery according to set standards. 

Deal Facilitation: Handle all customer interactions professionally and efficiently

Contract Administration: Responsible for all customer enquiries, service level agreements, and ensuring delivery according to set standards.

Education and Experience Required Education:

• NQF Level 5 ? Essential: Good matric pass with English ?
• Preferred: NQF Level 6 National diploma in credit, sales or administration

Experience:

• Essential: At least 3 years of sales and or banking administration
• Preferred: 4 years Retail Banking experience

Knowledge & Skills:

Essential Competencies:

• Deciding and initiating action
• Following instructions and procedures
• Adhering to principles and values
• Coping with pressure and setbacks
• Applying expertise and technology
• Achieving personal work goals and objectives Planning and organising

Education

Higher Certificate: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised