Housekeeper - MORE Family Collection

This is a live-in position at a Safari Lodge in the Sabi Sand Private Nature Reserve. Sharing Accommodation and meals on-site provided.

Work Cycle: 3 weeks on / 1 week off.

KEY FOCUS AREAS

• Clean and prepare all guest rooms and maintain the cleanliness of all vacant rooms daily according to company standards.
• Spring clean guest rooms when required.
• Perform room fresheners according to company standards.
• Perform turn-down service according to company standards.
• Provide a timely and efficient portage service to guests on arrival and departure as directed by your Supervisor/Head of Department/Management.
• Perform laundry service according to company standards if required.
• Perform Guest Area Cleaning duties according to company standards if required.

REQUIREMENTS, QUALIFICATIONS AND SKILLS

• Knowledge of the applicable/relevant property and company procedures: room cleaning, room freshener, spring cleaning, turn down service.
• In-depth knowledge of all cleaning products used.
• Knowledge of the usage of the different colour-coded cleaning cloths to prevent cross-contamination.
• Knowledge and training on the operations of all appliances.
• Knowledge on stock take procedures and stock control.
• Basic knowledge of all MORE properties and all activities offered.
• Basic knowledge of all departments/operations of your property.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practising honest communication.
• Team player with a positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution-seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

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