Receptionist - Aramex

eg. Accountant or Accounting or Kempinski



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Key Responsibilities

  • Answering all incoming calls within three rings
  • Reporting of telephone system faults to the relevant supplier
  • Printing of daily reports from the telephone management system
  • Sorting of Company mail to the correct person\department
  • Compiling the company mailbag
  • Welcoming and announcing visitors to the correct person
  • Distribution of messages to the correct person within the performance standard time
  • Filing of reception documents
  • Liaising with callers in a professional, courteous and respectful manner
  • Updating the extension lists and distribution to all staff
  • Allocating and programming persons to extension numbers
  • Liaising with service providers- quotes/maintenance
  • Monthly grocery shopping
  • Weekly stock take
  • Liaising with the maintenance team and ensuring all job functions executed
  • Maintenance of the building ensured


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Minimum Requirements

  • The minimum requirement is a Matric (Grade 12)
  • Strong communication skills – Excellent command of the English language
  • Customer Centric Personality
  • Computer Proficient

Skills

  • Communication - Written & Verbal
  • Customer Focus
  • Problem-solving
  • Telephone handling skills
  • Multi-Tasking
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