Job Description: Responsibilities, Qualifications, and Necessary Skills
Sales / Marketing / Retail Jobs In South Africa 2024Jobs In Western Cape 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
This is a summary of what the job involves to help you decide if you are a good fit.
We are looking for a General Assistant to join our team!
As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.
What you'll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Share accurate information about products, help customers choose, and show how to use them
- Solve customer problems and make sure customers are happy with the service
- Greet customers, offer help, and answer questions with a positive and friendly attitude
- Tell customers about sales and special offers to make shopping better
- Ensure customer satisfaction through excellent service
- Handle cash and card payments, issue receipts, and process refunds and exchanges correctly
- Receive deliveries, organize products, and keep track of stock
- Put products on shelves neatly and make sure they are always available
- Quickly restock items that are sold out
- Properly dispose of store and storeroom waste and put it in the skip bin
- Assist with stock takes
- Follow safety, security, and environmental rules, policies, and procedures, including what to do in emergencies
- Cleaning of designated areas such as storeroom, kitchen etc.
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Requirements
This is a list of things you will need to be considered for this role
- Matric
- English
- Clear criminal recor
Preferences
Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.
- South African candidates
- Experience: Team Member
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
- Potential Work Performance Assessment Battery
Questions required for application
- Do you have a valid National Senior Certificate (Matric certificate) or equivalent?
- Do you like working with people?
- What will your approach be to handle rude, unhappy or difficult customers?
- How do you handle working under pressure?
- Do you have access to reliable transport?
- Will you be able to bring a copy of your matric certificate to the interview?
- Do you like to focus on details?
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- An application will not in itself entitle the applicant to an interview.