Grocery General Assistant - Food Lovers Market



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Food Lovers Market Sales / Marketing / Retail Jobs in Western Cape


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This is a summary of what the job involves to help you decide if you are a good fit.

We are looking for a General Assistant to join our team!

As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.

What you'll do

This is a list of tasks that you will be responsible for doing on your days at work.

  • Share accurate information about products, help customers choose, and show how to use them
  • Solve customer problems and make sure customers are happy with the service
  • Greet customers, offer help, and answer questions with a positive and friendly attitude
  • Tell customers about sales and special offers to make shopping better
  • Ensure customer satisfaction through excellent service
  • Handle cash and card payments, issue receipts, and process refunds and exchanges correctly
  • Receive deliveries, organize products, and keep track of stock
  • Put products on shelves neatly and make sure they are always available
  • Quickly restock items that are sold out
  • Properly dispose of store and storeroom waste and put it in the skip bin
  • Assist with stock takes
  • Follow safety, security, and environmental rules, policies, and procedures, including what to do in emergencies
  • Cleaning of designated areas such as storeroom, kitchen etc.


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Requirements

This is a list of things you will need to be considered for this role

  • Matric
  • English
  • Clear criminal recor

Preferences

Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.

  • South African candidates
  • Experience: Team Member

Application Process

This is a list of things you will need to do when completing your application to this job.

Assessments required for application

  • Potential Work Performance Assessment Battery

Questions required for application

  • Do you have a valid National Senior Certificate (Matric certificate) or equivalent?
  • Do you like working with people?
  • What will your approach be to handle rude, unhappy or difficult customers?
  • How do you handle working under pressure?
  • Do you have access to reliable transport?
  • Will you be able to bring a copy of your matric certificate to the interview?
  • Do you like to focus on details?


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