Office Administrator: Ermelo - Fidelity Services Group



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Fidelity Services Group Administrative / Secretarial Jobs in Mpumalanga


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The main purpose of the position is to ensure the effective and efficient running of admin in he office through set requirements in all aspects, and to ensure that the Client’s as well as the Operations needs are efficiently and professionally met at all times.

Key Performance Areas:

  • Administrator
  • Recruitment, selection and placement.
    • Establish a recruitment market that will render quality candidates.
    • Apply various tests to establish suitability for the position.
    • Conduct interviews with responsible manager from the shortlisted candidates.
    • Prepare relevant paperwork for the candidate to be appointed and process it accordingly.
    • Conduct a full induction with follow-ups to ensure the appropriate placement is done.
    • Loading of new employee’s applications on the HR system.
  • Maintaining sound industrial and employee relations.
    • Ensuring that information relating to policies and procedures on IR are made known to staff and their use is monitored in-house and Appointments are done within specified time frames.
    • Quality candidates are appointed systematically.
    • Retention is achieved via induction.
    • No deviation to be allowed.
    • Matters for employees are dealt with adequately to the satisfaction of the employees.
    • Assisting in communication.
    • Administration of company benefits.
  • Assisting in communication.
    • Decide together with other managers on important communication to be circulated.
    • Ensure that communication is reaching the targeted audience.
    • Checking understanding and effectiveness of communication circulated.
  • Administration of company benefits.
    • Ensuring a better understanding of all company benefits.
    • Facilitate that benefits are accessed by staff.
    • Ensure that all administration work about benefits is done and followed up properly.
  • Appointment of quality and motivated staff.
  • Ensuring that communication channels are effective.
  • Benefits are accessible and known to staff.
  • Driving total compliance.
  • Good and honest relationship with other managers.


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Minimum Requirements:

  • Matric certificate
  • A diploma or Degree in Human Resource Management will be an added advantage.
  • At least 2-3 years experience in an HR environment.
  • Administration, interpersonal communication, and client liaison skills are required.
  • Strong planning, leadership, and organizational skills as well as good interpersonal and communication skills are essential.
  • Computer literacy on Microsoft Programs is essential.
  • Analytical and critical thinking skills
  • Customer focused
  • Team player



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