Beauty Consultant - Shoprite Group



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Are you passionate about beauty and skincare?

Medirite Plus Lydenburg is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.

Your main duties will consist of :

  • Advising customers on products and prices and;
  • Promoting and selling beauty products using rendering excellent customer service

Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.


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Job Objectives

  • Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
  • Giving product demonstrations and helping customers find products that meet their needs.
  • Identify customer needs and recommend cosmetics and skin care products based on their preferences.
  • Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
  • Ensure proper presentation of products on shelves.
  • Explain to customers how to use products they’re interested in buying.
  • Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
  • Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
  • Handle customer queries and escalate where necessary to management.
  • If required, assist with any ad hoc duties, excluding dispensary.


Qualifications

Essential

  • Grade 12 qualification

Desirable

  • Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

Experience

Essential

  • Proven experience working within a beauty and skincare environment in a similar role.
  • At least 5 months of point of sale / till point experience within a retail environment.


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Knowledge and Skills

  • Ability to demonstrate and promote beauty products.
  • Understanding of which products suit different skin types.
  • Solid communication and interpersonal skills.
  • Strong product knowledge of various cosmetics and beauty products.
  • Excellent customer service and sales abilities.
  • Results and target-driven.
  • Strong administration skills.
  • Bilingual, preferably fluent in Afrikaans and English.
  • Engaging and friendly personality.
  • Retail/FMCG background and understanding of merchandising and promotions principles.
  • Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).



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