Beauty Sales Assistant - Healthchem Group

Healthchem Pharmacy requires the committed services of a customer-oriented Beauty Sales Assistant. You will be tasked with the effective promoting and selling of Healthchem’s cosmetic, beauty & wellness products, excellent and consistent customer service.

Job Description:

• Escalate serious and unresolved customer complaint to the Frontshop manager.
• Provide a high level of customer care and service.
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities.
• Manage stock levels according to Healthchem procedures – report on short, damage and expired stock to the manager.
• Ensure merchandising and displays are set up attractively.
• Maximise store income by achieving department, brand, and vendor sales.
• Keep up to date regarding products, brands, and the retail industry.
• Be responsible for all cosmetics, fragrances, and beauty house promotions.
• Adhere to Healthchem policies and procedures, SOPs and health and safety rules and regulations.

Competencies:

Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (targets and budgets)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation.
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Staff account

Requirements

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant/assistant
• Computer literate
• Willing and able to work retail hours.

Advantageous:

• Cosmetic, fragrance and/or beauty experience