Job Description: Responsibilities, Qualifications, and Necessary Skills
Administrative / Secretarial Jobs In South Africa 2024Jobs In Midrand 2024
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Dis-Chem Pharmacies’ Head Office in Midrand has an opportunity available for an Administrator to join the Dis-Chem Health team. The main purpose of this role will be to manage the day-to-day administrative tasks and coordination support to the Dis-Chem Health team. To assist with the implementation of Dis-Chem Health processes, practices and systems.
Job Specification…
- General administrative support and completion of monthly scheduled administrative tasks
- Co-ordinating and preparation for Team meetings, including recording team deliverables and progress reporting.
- Provide data and prepare all relevant Dis-Chem Health correspondence, documents and or/reports.
- Provide statistics to line management on the agreed measurable and frequency.
- Deal with enquiries, requests and queries timeously and refer to Management when necessary.
- Assist with the maintenance and implementation of policies and procedures.
- Respond to extra related queries and workflows.
- Use the Call Centre system correctly to ensure that calls are logged accurately.
- Maintain and report on query statistics on the agreed Measure and frequency.
- Provide recommendations to improve client service and treat customers fairly as per the regulatory framework set by the Financial Sector Conduct Authority.
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
- Provide weekly stats to line management on agreed measurables.
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Competencies...
Essential:
- Computer Skills – Excel, PowerPoint, Outlook
- Customer Service
- Communication skills
- Interpersonal skills
- Analytical and problem-solving skills
- Honest and trustworthy
- Attention to detail
- Deadline driven
Minimum Requirements…
Essential:
- Matric or equivalent Senior Certificate
Advantage:
- Certificate in Administration
Special conditions of employment...
- South African citizen
- MIE, clear criminal and credit
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Remuneration and benefits...
- Market related salary
- Medical aid
- Provident fund
- Staff account
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