Sales Sector Specialist - G4S Secure Solutions

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Sales Sector Specialist based at our Head Office in Centurion / work remotely but servicing clients nationwide. (Extensive travel required)

Reporting to the Sales Director the successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Sales Sector Specialist plays within a successful business unit. The incumbent will be expected to be results-driven and to live the values of the organisation.

Take responsibility for the implementation and execution of the Mining Sector Strategy for G4S in South Africa and ensure that agreed business objectives and performance targets are achieved and exceeded. 

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ROLE RESPONSIBILITY:

Business Development of the Mining Sector

• Implementation and delivery of the G4S Sector Strategy and associated Business Plan in South Africa. 

• Identifies, qualifies, assists, and manages the closing of new business, driven by the promotion of integrated security solutions. Constantly scanning the Sector for growth potential and pursuing these opportunities with tenacity.

• Develop relationships with new customers, develop bespoke integrated solutions, and assist in driving additional product lines within existing customers, thereby driving improved profitability within the sector.

• Responsible for quoting to existing and new customers achieving as high a margin service as the market will permit. 

• Accountable for the financial success and customer satisfaction of engagements under your scope of responsibility. 

• To continually review and improve gross margin profitability, security and operational management capability of all Sector business in South Africa

Key Account Management

• Research industry and market. Analyse competition. Complete customer needs assessment to identify and evaluate specific business opportunities within South Africa.

• Identify and acquire Sector customers currently serviced by competitors. 

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• Develop and implement Key Account Management Plans for all customers within the sector, focusing on customer retention and margin improvement.

• Develop lasting relationships based on mutual respect with customer’s decision makers. Significantly influence customer satisfaction with G4S through knowledge of industry, ability to articulate solution value, and service delivery. 

• Ensure secure, safe, efficient and customer-oriented handling of the operations and customer service.

• Adherence to local, national and international legislation and procedures and engaging with the Operational Management Team to ensure compliance in all regards. 

• Present marketing materials, proposals, and deliverables to customers with confidence.

• Participate actively in industry conferences or within all knowledge networks.

• Assist in the development of the annual budget and business plan for the sector in South Africa. 

• Understand and develop logical arguments on the business impact of implementing future strategies.

• Be passionate about G4S’s capabilities and opportunities for impacting integrated security solutions for the industry in South Africa

Develop Operating Network and industry contacts

External

• Working with the Operational Management Teams to develop and achieve outstanding quality customer service in the Sector.

• Maintain positive customer experiences when interfacing with G4S.

• Identify, build, and manage long-term relationships with customers and strategic partners; both existing and potential ones.

Internal

• To leverage appropriate specialists as effective selling resources when an opportunity is identified.

• Provide active support where required cross-functionally either within G4S South Africa or the Group.

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Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the Sector Health and Safety plans for each year.

• Participate in safety forums created by the company for example safety meetings and safety talks

• Report all safety incidents to the relevant people

• Discuss all safety incidents

• Follow-up on any activities assigned through safety meeting/committee/representative/management

• Attend safety education and refresher programs

• Comply with safety policies and procedures at the workplace

• Distribute safety information as and when required

• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Qualification and Experience

• Relevant tertiary qualification recommended

• Minimum 10 years experience in sales and/or key account management within the Mining sector

Skills and Attributes

• Excellent written and verbal skills as well as presentation skills.

• Partnership development (including negotiation) capabilities.

• Business and commercially-minded with good creativity; both concepts and executions.

• Good strategic thinking, effective communication as well as strong leadership skills and capabilities.

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• Self-motivation and highly proactive with ability to work in an unstructured environment (strong operational mindset, decisive, with a "get it done" mentality).

• Strong consultative, analytical and problem solving skills.

• Strong interpersonal skills; ability to influence others without formal authority. 

• Service orientated.

• Research abilities.

• Experience working cross-culturally, in developing relationships with stakeholders regionally and globally.

• Flexible with the ability to adapt to the changing needs of a company experiencing dynamic and significant change and growth.

• Knowledge of security and health and safety legislation.

• Professional manner and attitude.

• Computer literate.