Repairs Technician Ballito - ACDC Dynamics

eg. Accountant or Accounting or Kempinski



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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We are seeking an experienced repairs technician who will be responsible for repairing and testing all our electrical products. Incumbent will assist with fault-finding on equipment and ensure repairs are completed within the specified timeframe ensuring excellent customer service.

Key Performance Areas

  • Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.
  • Troubleshooting, and repairing malfunctioning equipment: - Electronics, Inverters, UPS and AVR’s.
  • Report writing skills.
  • Handling customer technical enquiries.
  • Troubleshooting and repairs on customer products
  • Running back orders and ensuring repairs are conducted within specified turnaround time as per repair policy
  • Consistently perform in a manner that ensures deadlines are met for all repairs performed
  • Stock control within the workshop using hand tools and measuring equipment, oscilloscopes, multimeters etc.
  • Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.
  • Advising management on the continued use of unsuitable equipment, appliances, and apparatus.
  • Ordering of electrical supplies and equipment
  • Examining customers' appliances and identifying the cause of appliance breakdowns.
  • Performing maintenance work on customers' appliances.
  • Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
  • Repairing or replacing defective or damaged appliance components upon approval from customers.
  • Advising customers on how to use appliances correctly.


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Requirements

  • Proven experience repairing, installing, and maintaining home appliances.
  • The ability to use various hand tools.
  • The ability to stand for extended periods.
  • The ability to lift heavy objects.
  • Excellent problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
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