Administrative Assistant - Cancercare

To improve workflow by assisting with basic clerical tasks and building capacity in the reception of the unit

Interpersonal factor

As a professional all services delivered needs to be in line with the CancerCare Values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all the tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements.

The factors below cannot, therefore, be reviewed and assessed in isolation.

• To display the company values: C - Compassion, A - Accountability, R - Respect, E - Ethics (CARE)

Clerical Assistance

• Filing of all documents in the patient's file
• Management of messages and delivery of documents to various departments
• Collecting and posting mail
• Document management
• Switchboard relief
• Medical administrative clerk relief
• Mailing tasks
• General office duties
• Internal mail management
• Manage /coordinate the courier service (internal and external)
• Document Management
• Upkeep of stats
• Professional use of equipment to ensure smooth workflow
• Providing basic assistance with all clerical duties on unit level
• Building capacity
• Smooth workflow

Computer skill

• Use computer skills, outlook/excel/e-mail/scanning/printing
• Smooth workflow

Patient care and rendering of a quality service

• Neat, well-groomed, courteous and pleasant manner
• Patient orientation
• Assist with telephonic queries
• Feedback to the multi-disciplinary team regarding auth process
• Hands-on problem-solving and assistance with any queries

Required Education

• Grade 12