Job Description: Responsibilities, Qualifications, and Necessary Skills
Customer Care / Call Centre Jobs In South Africa 2024Jobs In Gauteng 2024
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The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain.
For more information visit http://morecorp.co.za/
Job Functions Call Centre, Client Services Industries Sport & Recreation Specification
PRIMARY PURPOSE OF THE JOB
Responsible for booking outstanding lessons for pros on a daily basis. Answering queryqs and responding to all customers timeously.
KEY PERFORMANCE AREAS
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1. Booking lessons
- Call all lessons before expiry date and book at a suitable time for the customer and coach
2. Scheduling master classes and coordinating groups
- Booking all masterclasses a month in advance
- Coordinating groups when needed
Requirements
- Excellent verbal and written Communication & Negotiation skills
- Computer literacy – Microsoft Office at Intermediate level
- Ability to plan and organize workload to consistently achieve deadlines
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