Receptionist / Administrative Assistant - Santam

The role includes, but is not limited to the following;

• Demonstrate knowledge of Emerald products and services to ensure clients are directed to the correct departments.
• Provide a high-level front-line reception role and display a professional business approach to visitors, clients, and fellow staff members.
• Ensure incoming and outgoing switchboard calls are managed confidently, professionally, and effectively.
• Accepting clients or visitors at a professional level on a daily basis
• Manage incoming and outgoing couriers, including scheduling courier pick-ups.
• Managing all incoming and outgoing postage on a daily basis, including sorting and distribution.
• Assisting People and the Brand with functions as and when required
• Ad- Hoc duties
• The individual should provide a high level of call handling and display a professional business approach to visitors, clients, and fellow staff members.
• An individual applying for this position needs to be self-disciplined, professional, be well presented, self-motivated and possess excellent written communication and administrative skills.

Minimum Requirements

• Non-negotiable minimum of three years experience in reception or frontline position
• Matric with English
• Working knowledge of MS Office
• Attention to detail, analytical
• Further qualification in relevant fields will also be an advantage

Knowledge and Skills

• Excellent spoken and written English.
• Present a professional corporate image.
• Self-starter, driven, uses initiative.
• Attention to detail and accuracy.
• Friendly, approachable and a people person. Non-smoker preferred.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation