Smollan Sales / Marketing / Retail Jobs in Johannesburg
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We’re on the lookout for an experienced In-store Associate
As an In-store Associate, you will be responsible for:
MPIS Compliance
- Actively seek to identify space opportunities and capture prime spaces
- Adhere to the negotiated space allocated and fully optimise best sellers’ selections
- Negotiate for ad-hoc space to support innovation brands as stipulated by the client and capture additional display opportunities over and above display trading terms
- Implement weekly price specials and ensure correct implementation of pricing in-store
- Proactively manage sell-in of promotional activity by ensuring adequate stock availability for the duration of the price promotions
PICOS Management
- Implement and adhere to planograms and achieve forward share/PICOS targets
- Address non-compliance relating to planograms to store management and escalate to Field Managers
- when necessary, in order to maintain the image of the brand
- Implement product flow and categorisation as per PICOS flow
- Ensure product flow and categorisation compliance with merchandising guidelines and
- Ensure product flow and categorisation are aimed for success across channel, customer and category
- Job Profile – In-store Associate
- Ensure assets are in good working condition and placed at the right store
- Resolve asset abuse with store management and escalate to Field Manager if not resolved
- Report stolen, missing and illegal movement of assets
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Cycle Activity
- Brief store management about cycle activity and take action to set promotions in agreement with priorities
- Place order of minimum sell-ins as per client requirement
- Ensure that the cycle and cycle elements are up for the entire duration of the cycle, and capture compliance on SMART
- Allocate POS and promotional material (in-store and window) and verify its quality and correct positioning and functioning over time
- Visit assigned cluster of stores ensuring adequate availability of products for sale to customers
- Identify at-risk stock, communicate the quantum of the risk to relevant stakeholders and Initiate action to mitigate
- Monitor ROS weekly and report any risk to relevant stakeholders three months prior expiry date
Sales Targets and Revenue Management
- Identify newly listed lines are on MPIS, place orders accordingly, and ensure utilisation of correct POSMto increase visibility
- Analyse client sales reports and use data to influence sales activity and take appropriate action
- Carry out gap scanning to increase stock holding on display and place suggested order on the system
- Check the agreed product display and verify assortment depth and width
- Support the client in planning product ranges and preparing sales and stock plans
- Identify in-store opportunities for incremental sales
- Ensure brands are merchandised according to ROS
- Makes commercially sound decisions and recommendations with a positive return on investment (ROI)
Data Insights and Brand Activation
- Manage Retailer data exceptions via SMART and ensure action is taken to resolve exceptions
- Report structured information on In-Store competitor activities
- Carry our brand activation according to the quarterly plan and in line with Heineken’s marketing code Stakeholder Engagement
- Understand customer needs and follow up on generated order
- Liaise with line manager, in-store management and clients and provide continuous feedback as per business requirements
- Work to build strong channels of communication with all stakeholders
- Speedy and effective resolution of client issues and complaints
- Adopting processes to track client satisfaction
Key Competencies
- Communication
- Organisational commitment
- Teamwork & collaboration
- Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
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REQUIREMENTS
To qualify for this role, you should have:
Minimum Qualifications:
- Grade 12/NQF level 4
Minimum Experience:
- 1-2 years experience in relevant FMCG Sales & Merchandiser environment
Knowledge, Skills & Abilities:
- Computer literacy
- Excellent interpersonal skills
- Influencing and negotiation skills
- Analytical and numeracy ability
- Advanced Relationship Building (Consumer & Retailer)
- Advanced Problem Solving
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