Floor Advisor - Workwear Depot



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Workwear Depot Customer Care / Call Centre Jobs in Mpumalanga


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Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.

Our Floor Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions.

The main responsibilities of the role include:

  • Gaining a complete understanding of our entire product offering.
  • Building and maintaining strong relationships with new and existing customers.
  • Understanding customer needs and connecting them to the right solutions.
  • Ensure all our products are always well stocked and merchandised to the highest standard.
  • Assist customers by preparing quotations for current and future orders.
  • Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
  • Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
  • Available to work on weekends when required.


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The experience we’re looking for:

  • Experience in a similar role focused on looking after customers.
  • Well-spoken with an excellent telephone manner.
  • Fluent in spoken and written English.

The type of personality that will excel:

  • A “go-to” person on whom people can rely.
  • Outstanding with people, possessing great communication skills.
  • Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
  • Passionate about excellence and attention to detail, follows up and follows through.



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