Sales Agent - Sanlam Group

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online.

Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world.

Company values that every employee subscribes to are:

Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?

Are you up for a new and exciting challenge and you know that you can make a difference?  Then this might just be the opportunity you've been looking for!

Our Outbound and Inbound Departments are looking for assertive and enthusiastic individuals who would like to join our Sales team.

You will be responsible for contacting clients according to specified campaigns and scripts to provide customers with essential and sometimes complicated information regarding products and services.

Persuades customers to take up products and services offered by the company and provides quality service to external and internal customers by ensuring accuracy in the recording of data. Generates leads electronically and manually to achieve set sales targets.

What will make you successful in this role?

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4
• Regulatory Exam
• Class of business training for personal lines
• STI FAIS credits

Knowledge and Skills

• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, compliance and accreditation

Personal Attributes

• Communicates effectively - Contributing independently
• Situational adaptability - Contributing independently
• Action orientated - Contributing independently
• Persuades - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently