Job Description: Responsibilities, Qualifications, and Necessary Skills
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Dis-Chem Pharmacies requires a Driver with a valid car license for their La Lucia Store.You will be responsible for delivering goods to customers in a timely, productive and professional manner.
Job Description:
- Safely transport products to customer locations in a timely, safe and courteous manner
- Be open to learning the various dispatch functions
- Ensure the correct products are delivered to the correct customer within the specified time
- Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
- Use the shortest and most efficient route to the customer, and back to the store
- Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
- Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
- Be fully accountable for all damages and losses through the delivery process
- Provide special care when delivering fragile and hazardous products
- Comply with minimum standards of efficiency and accuracy, in order to meet company standards
- Follow delivery/pickup instructions from manager
- Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
- Ensure all delivery paperwork is signed upon delivery
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- Ensure to have the correct names and addresses of customers
- Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
- Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
- Comply with the company vehicle policy at all times
- Complete and maintain an accurate vehicle logbook
- Process payments on all transactions via EFT and cash
- Ensure that the vehicle is never unattended during the delivery process
- Ensure the vehicle is clean and washed
- Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
- Report on all accidents and incidents involving drivers or company equipment
- Adhere to the road traffic rules and regulations as per the National Road Traffic Act
- Be responsible for any traffic fines allocated to the vehicle you drive
- Create effective and efficient relationships with internal and external customers to improve operating efficiencies
- Establish long-term customer relationship through prompt and courteous service
- Ensure professional behaviour when dealing with customers
- Report customer complaints, compliments, requests to management, and provide feedback
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Valid driver’s license
- Willing and able to work retail hours and/or shifts
Advantageous:
- Previous experience in a similar role
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
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Advantageous:
- Bilingual
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours and/or shifts
- Willing and able to work outdoors, and in various weather conditions
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Valid driver’s license (Car)
- Reliable transport and/or reside in close proximity to the store
- South African Citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
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