Job Description: Responsibilities, Qualifications, and Necessary Skills
Customer Care / Call Centre Jobs In South Africa 2024Jobs In KwaZulu-Natal 2024
A Must Read Article: 10 checks to identify fraudulent or scam job offers
Click here to join us on Telegram
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Description
- Receive and acknowledge customer orders and process customer orders.
- Liaise with customers via telephone and email.
- Liaise with Warehouse on daily orders being dispatched
- Sales invoicing for Local and Export orders
- Prepare quotations/ pro forma invoices in response to customer inquiries – Local and Export
- Liaise with various departments regarding orders - planning, procurement, production, shipping and warehouse
- Provide active support to the Sales team & team leader.
- Create supplier purchase orders.
- Filing and ad hoc administrative duties
- Comply with governance and established policies, systems, procedures, and practices.
- Records are kept according to Department’s requirements.
- Report day-to-day issues to the supervisor.
ADVERTISEMENT
CONTINUE READING BELOW
Qualifications & Experience
- Matric
- At least 2 years experience working in a customer services environment
- Customer Service
- SAP knowledge preferred
- Sound knowledge of sales and distribution processes and procedures
- Excellent understanding of customer requirements
- Intermediate skills in MS Word, Excel, and Outlook
- Customer services orientated
RELATED JOBS >> CLICK A JOB BELOW TO VIEW & APPLY
Jobs Live Job Widget
Display job vacancies in South Africa on your website or blog for FREE!!
Disclaimer
- Do not pay any fee to any Recruiter.
- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.