Director: Business Development - Visa

The Director, Business Development Large Fintech, is responsible for increasing Visa's net revenue from directly managed Fintech clients. Manage the setting, direction, and implementation of clients and business strategies, objectives, and plans within designated Fintech in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services

Key Responsibilities

• Manage all aspects of the relationship between Visa and designated clients or fintech with a focus on business growth and client satisfaction.
• Manages Fintech accounts across multiple SSA markets to ensure goals and objectives are realized.
• Executes short and long-term strategic plans for Fintech and Digital Partnership clients aligned to Visa’s SSA strategy.
• Develops and executes customized account strategies, objectives, and plans to increase revenue and market share for select strategic partner accounts.
• Leads the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met

• Works with cross-functional teams to ensure partner implementations are on track and delivering against the plan
• Takes the lead in solving the problems that arise during the execution of programs with partners
• Proactively identify and solve complex problems that impact the management, relationship, and direction of the business
• Positions Visa as the preferred partner among prospects and clients, thorough deep understanding of entities strategies, priorities, needs, and business processes, to present strategic ideas on how Visa’s products can impact their results, in alignment with industry developments, dynamics, and digital trend
• Being actively involved in the Fintech and Digital Players' ecosystem
• Accountable for optimizing resources to achieve volume and revenue targets.
• Delivers financial objectives including revenue, payment volume, and market penetration objectives
• Develops and executes a set of objectives and goals for the portfolio of clients to increase clients' payment volume and revenue
• Understands and articulates how Visa’s new payment tools and technologies will drive commercial value to clients
• Follows global industry and local market trends, bringing insight and value to your portfolio of clients
• Identifies, sizes and pitches for new business opportunities by analyzing clients market positioning, product profile and strategy
• Fosters client-centric collaboration across Visa’s functional teams to ensure effective delivery of relevant payment solutions
• Works with clients on ways to maximize profitability by offering advice on the development of target markets, product development, analytics and relevant best practice
• Responsible for achieving or exceeding client satisfaction net promoter scores.
• Continuously review Client Portfolio landscape, identifying and developing opportunities that will position Visa as the market leader and partner of choice.
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor’s degree required
• A minimum of 15 years business experience with related sales and management experience in the mobile, software, hardware or technology services industry
• Deep understanding of SSA payment landscape and Business Development proven record in the region.

• Payments Or Financial Services Industry Experience Preferred
• Demonstrated track record of planning, managing, and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
• Proven record of implementing strategic initiatives, policies, and operational decisions
• Strategic thinking and thought leadership
• Teamwork, interpersonal and relationship-building skills, and ability to lead by influence and example
• Proven ability to partner, communicate and manage or navigate through multiple disciplines and organizational groups
• Experience in managing, building Executive Level communications, and delivering presentations
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
• Executive presence. Strong written and oral communication, including large group presentations
• Team-oriented, collaborative and flexible
• Ability to influence and work within a matrixed environment