Data Analyst - Takealot

takealot.com, a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include the following:

• Lead requirements elicitation workshops with stakeholders to define high-level business requirements for operational reporting or to improve business performance
• Assist stakeholders to prioritize the requirements
• Obtain sign-off on the specifications
• Mine data for insights, test and validate hypotheses about operational and customer behaviour
• Influence the roadmap through the presentation of data-based recommendations
• Develop operational reports and run reports to support the measurement of key performance indicators. Prepare exception-based reporting and drive implementation of business improvement ideas
• Validate existing reports and data sets and resolves issues with reports and performance indicators as identified
• Develop a clear understanding of the operational intricacies & behaviours and identify improvement opportunities/levers to improve key metrics
• Create effective data visualizations to communicate insights and updates to the management and product team.
• Generate regular reports on operational performance and provide insights/recommendations to the business
• Analyse the success and effectiveness of process changes
• Facilitate the performance improvement of various teams within the business by identifying operational gaps. This must be performed through testing & analysis and recommendation of process changes.

Attributes required:

• A solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to identify areas of improvement in current processes
• Ability to use logic and common sense to arrive at conclusions
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
• Highly structured thinker with strong attention to detail
• Ability to handle multiple competing priorities in a fast-paced environment
• Must have exceptional communication skills to help deliver insights to diverse stakeholders
• Detail-oriented, outcome and process focused
• Willingness to learn and personal desire to keep up to date with technology and process
• Comfortable with change and an excellent team player

Qualifications and Experience:

• Bachelor's degree in Engineering, Information Systems, BCom Computer Science or similar degree with 3+ years experience in a Data, Engineering or Product Management role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data-based decisions OR
• Relevant Higher Certificate & 6 Years experience in a Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data-based decisions
• Strong hands-on experience with SQL, Google BigQuery, AWS, Google Data Studio, and Python
• Automation - Cron Scheduling (Custom or 3rd party software scheduling)
• High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides
• Experience with large datasets and optimisation on digital platforms
• Retail or e-commerce and Supply Chain industry experience beneficial

The Environment:

• com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.