Business Analyst (Internal Systems) - Takealot



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Takealot IT / Telecom Jobs in Cape Town


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takealot.com, South Africa's leading online retailer, is looking for a highly talented Business Analyst (Internal Systems) to join our Product team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

The position reports to the Product Manager

Your responsibilities will include the following:

  • To analyze and understand project scope and core objectives
  • Lead requirements elicitation workshops with stakeholders to define high level business requirements
  • Assist stakeholders to prioritize the requirements
  • Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs.


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  • Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
  • Proactively communicate and collaborate with project team to analyze information needs and functional requirements to deliver the following artefacts as needed:
    • Business/functional requirement specification
    • Wireframes
    • Workflow / process flow diagrams
    • Data Model/s
    • Obtain sign-off on the specifications
  • Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed.
  • Setting timelines, driving project schedules and leading cross-functional development teams from design through to release.
  • Be the liaison between the business and the engineering team.
  • Project manage the implementation of selected project initiatives.
  • Review the test plan and test scripts to ensure quality and coverage.
  • Performing user acceptance testing.

Attributes Required:

  • A solutions-oriented, can-do attitude and high energy
  • Strong analytical and critical thinking, using data to inform decisions
  • Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
  • Ability to present ideas succinctly, in writing and verbally
  • Versatile and with an appetite to learn by doing
  • Ability to handle multiple competing priorities in a fast-paced environment

Qualifications & Experience:

  • A bachelor's degree in Information Systems or Computer Science preferred.
  • A minimum of 3 years' experience in business analysis or a related field.
  • Excellent verbal and written communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals

The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.


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