Pollock and Associates Customer Care / Call Centre Jobs in Gauteng
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Job Responsibilities
- Reporting to the National Customer Service Manager you will be required to ensure effective and efficient communication with drivers by issuing special instructions and liaising between drivers and customer service.
- Close communication with 3rd party Transporters regarding daily deliveries, special deliveries, redeliveries, late orders and cancelled orders.
- Liaise daily with Customer Service, Transport, Inventory and Sales regarding delivery discrepancies, uplifts etc.
Essential Qualifications, Skills & Experience:
- Grade 12
- A diploma in transport management is an added advantage
- A minimum of 2 years of experience in a transport environment
- Experience in dealing with Suppliers/Clients
- Computer literacy (Microsoft Excel, Word and Outlook)
- Produce high-quality, detailed work
- Attention to detail
- Patient and stable
- Good communication skills
- Must be able to work overtime and shifts
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