Sales Associate - Mr Price Money

The Sales Associate will be responsible for the provision of a world-class customer experience by actively facilitating the achievement of mr price money's in-store strategic objectives.

The key focus of this role will amongst others include the demonstration of outstanding customer service, by promoting and selling of all mr price money's products.

Sales & Customer Experience:

• Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance.

• Actively strive for quick complaint resolution and the avoidance of escalation of issues.
• Offer customers exemplary and timely service.
• Actively engage with a minimum of 15 to 20 customers daily to build a strong customer base by providing personalised product guidance, resolving issues and following up on purchases.
• Efficiently drive sales through upselling products based on customers' needs analysis and preferences.
• Achieve and/or exceed daily sales goals by cross-selling and promoting additional products and services.

Product & Admin

• Maintain knowledge of current sales, sales promotions and campaign-related requirements.
• Facilitate and manage out-of-box failures (OBF) and repair policies.
• Provide accurate product information to all customers when needed.
• Provide updated information on warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
• Enhance product knowledge utilising resources available

• NQF level 4 (Grade 12) or equivalent.

• 1 Years’ Experience in Retail

• Communication Skills.

• Retail Trade.

• Brand Knowledge.

• Customer & Product Understanding.