Fidelity Services Group Security / Intelligence Jobs in Gauteng
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
MAIN PURPOSE OF THE JOB:
Service and maintain alarm systems for domestic, commercial and industrial sectors. A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install & maintain domestic, commercial and special project ADVANCED alarm systems, as well as ADVANCED CCTV, Intercom, and Access Control systems.
He/she can perform on-site programming and testing of such systems and perform advanced fault finding. He/she can also install radio, telephone, GSM & IP communication devices as well as perform integration of these various systems. This individual has a higher level of Computer literacy & skill and has the ability to act in a supervisory role.
SUBORDINATES: None
INTERNAL CLIENTS:
- Installations
- Sales
- Contact Centre
- Investigations
- Operations
ADVERTISEMENT - CONTINUE READING BELOW
EXTERNAL CLIENTS: ADT customers
QUALIFICATIONS & EXPERIENCE:
- Matric
- Minimum 4 years experience as an alarm technician
- Previous programming, wiring, installations and fault finding experience
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver’s licence essential
- Must be PSIRA registered (Grade C)
- Knowledge of Listener advantageous
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
- Sound Knowledge of CCTV, Intercom systems and access control
- Able to work standby as per duty sheet
KEY PERFORMANCE AREAS:
- Conduct service calls/maintenance and repairs of alarms
- Program alarm panels
- Complete handovers and quotations
- Complete invoices and job cards after every service call
- Complete links up for new clients
- Re-programme alarm systems when the current alarm was part of a takeover
- Complete small installations as and when required
ADVERTISEMENT - CONTINUE READING BELOW
CLIENT LIAISON
- Treat all clients with respect
- Always ensure neatness and in full uniform
- Assist with any problems or complaints
- Give full feedback to clients where necessary
VEHICLE MANAGEMENT
- Ensure the vehicle assigned to you is roadworthy and clean
- Check and inspect the vehicle thoroughly before leaving the office/hub
- Report all faults to the Senior Supervisor, Installations
- Complete daily drive sheets
- Complete job reports and technical invoices
- Quote clients on upgrades
- Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
- Complete a stock control check
- Keep the company vehicle clean and tidy
ADVERTISEMENT - CONTINUE BELOW TO APPLY