Despatch Controller - Transpharm Pretoria

eg. Accountant or Accounting or Kempinski



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Purpose of the Job

To ensure accurate and timeous despatching of parcels, creating and completing reports.

Key Performance Areas:

  • Report and investigate any problems/irregularities
  • Employee monitoring
  • Fleet
  • Administration

Job Category: Pharmaceutical

Job Objectives

  • Following up on queries, including but not limited to proof of delivery queries, account queries, general adhoc queries.
  • Report any discrepancies to the Supervisor timeously.
  • Monitoring staff attendance and punctuality.
  • Monitoring and reporting work performance of staff in designated store area.
  • Following up with staff to ensure the correct despatching of routes.
  • Providing assistance to the Fleet department in communicating the needed vehicle size for the load we have at specific departure times.
  • Creating and completing reports.
  • Checking the system and allocating routes as well as managing cut-off times.
  • Managing customer collections.


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Qualifications

Essential

  • Grade 12 qualification

Experience

Essential

  • at least one year of working experience in a similar position

Desirable

  • Previous supervisory and warehouse experience

Knowledge and Skills

  • Knowledgeable in operating systems within a warehouse environment
  • Knowledge of internal company procedures and policies
  • Sound verbal and written communication skills
  • Computer literate (MS Office)
  • Working towards deadlines
  • High attention to detail
  • Good interpersonal and leadership skills
  • Good conflict resolution skills

Key Performance Areas:

  • Report and investigate any problems/irregularities
  • Employee monitoring
  • Fleet
  • Administration


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