Facility Agent: RMB - FirstRand Bank

purpose

To facilitate the resolution of issues and complexities arising during the life of existing transactions.

Responsibilities

Analysts and IBD Support, displaying excellent abilities to listen, advise, influence and mediate at all levels

• Understand information flows and know who to contact to access specific information
• Integrate and interpret opinions and information provided by various sources to make decisions and guide consequent actions
• Adapt communication styles to meet the needs of different audiences
• Find opportunities to leverage relationships and promote knowledge sharing, ideas and insights
• Come up with an action plan to resolve an issue and action/monitor resolution
• Build professional working relationships with clients, displaying diplomacy, assertiveness and urgency in requesting and providing information and resolving client queries
• Monitor project progress and identify and resolve potential hurdles and bottlenecks
• Alert Dealmakers and Credit of identified risks and establish action plans to resolve
• Ensure financial budgets and security packages for projects are up-to-date and that projects remain adequately financially viable
• Partner with other areas in the bank to facilitate packaged funding solutions for identified projects
• Validate which assets can be transferred to a fund and are viable for the funding solution
• Facilitate the transfer of an asset by managing the implementation of the transfer documentation and notifications required
• Analyse income, expenses, cashflows, the timing of cashflows, nature of assets, forecasting and projecting, portfolio size and funding requirements
• Perform equity investment reporting
• Provide info on underlying assets/ facilitate that info
• Perform P & L reporting for budgeting purposes

Self-management:

• Demonstrates pride in the organisation’s brand, services and products by consistently delivering on the brand promise
• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards
• Stay relevant and up-to-date with legislation and new development
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Take ownership of personal career development, leveraging formal and informal opportunities
• Act in an ethical, transparent and morally defensible manner, including highlighting unethical practices

Teamwork:

• Continually share, debate and communicate learning
• Flag and debate issues constructively
• Contribute to a friendly, cooperative climate in working with others to achieve collective goals
• Be sensitive to others' feelings, needs, values, views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing (EQ)

experience and qualifications

• Relevant financial degree
• 5+ years experience in a deal-management environment
• Resilient, determined and tenacious
• Ability to resolve conflict in a constructive manner
• Solutions oriented

• Good understanding of the commercial context to the
• contracts and ongoing monitoring processes
• Technical Pre-requisite
• Able to interpret legal contracts
• Able to interpret financial information and models
• Project management skills
• Competencies:
• Analysis and Attention to Detail
• Drive for Results
• Building Relationships
• Verbal and Written Communication
• Commercial and Financial Acumen
• Planning and Organising
• Problem Solving
• Customer Service Orientation
• Consulting and Advising
• Monitoring and Measuring
• Teamwork
• Programme and Project Management