Service Technician Trainee - SciStaff

eg. Accountant or Accounting or Kempinski



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SciStaff Engineering / Technical Jobs in Cape Town


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A supplier of laboratory equipment and analytical instruments is seeking a Service Technician Trainee. The duties and responsibilities include, but are not limited to:

  • installation, commissioning and preventative maintenance of all company equipment on-site;
  • providing professional and friendly customer service to all customers;
  • fault finding;
  • completion of the Job card for a quotation;
  • sending the quotation to the customer within 24 hours of being on-site;
  • repairs to equipment;
  • services to equipment;
  • technical backup and support to customers;
  • handling of Guarantee Claims and Repairs;
  • identifying sales opportunities and communicating them to the sales team;
  • End-user Training and cross-training to staff within the company;
  • Telephonic Technical Support; correspondence with principals;
  • sale of Service Level Agreements (SLAs);
  • maintenance of SLAs;
  • cross-border & local travel for repairs and service;
  • working overtime as required;
  • assisting with standby for critical customers;
  • maintaining all administrative work and adherence to all Management Control System (MCS) requirements.


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Key Requirements:

  • A qualification in Electrical Engineering (Light Current) and a driver’s license are required.

Additional Requirements:

  • Only candidates that meet all the requirements should apply



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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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