Sales Assistant: Telesales - DSV



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DSV Sales / Marketing / Retail Jobs in Western Cape


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The main purpose of this role is to maintain and grow existing customer base for the allocated branch and meet monthly and annual retention targets.

Duties of this role

  • Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set.
  • Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
  • Manage client relationships, both existing and new where applicable.
  • Monthly billing and financial reporting shared with the various stakeholders.
  • General administrative duties – daily.
  • Represent the DSV brand.
  • Analysis of sales related information and report weekly to Regional Sales Manager.
  • Maintaining client data and update regularly.
  • Continuous reporting on competitor and industry analysis.
  • Assist in tender/proposal production and delivery. (preparation and presentation)
  • Create sustainable value for customers by adopting an innovative approach to their business.
  • Ensure that the required monthly and accumulative targets are met.
  • Implementation and communication of signed business is shared with all stakeholders.
  • Management of debtor’s days of clients within the companies requirements.
  • Ensure regular inter department communication.
  • Identifying cross silo solutions and work with other department heads to ensure successful partnerships
  • Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
  • Carry out any other duties as may be requested by Management.
  • Update and maintain the internal CRM System.
  • Meet the expected client call ratio KPI as indicated by your Manager.


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Computer Literacy

  • MS Office, Excel, PowerPoint, Outlook
  • Advanced skill would be advantageous

Job-related requirements

  • 2-3 years of Key Account Management/sales/customer service experience
  • Experience in achieving retention targets set
  • Maintain and grow existing customer base
  • Reporting day-to-day to the Sales Manager
  • Weekly and Monthly reporting (where needed/requested)
  • Basic understanding of our industry and supply chain

Electives

  • Strong administrative skills with high attention to detail
  • Strong business development skills
  • Professional conduct & appearance at all times.


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