Personal Assistant - PricewaterhouseCoopers (PwC)

A career within Tax services will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever-changing tax specialities. You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions.

Our team helps our clients identify and reduce tax risks, meet compliance obligations, implement tax strategies that complement business and operational objectives, resolve disagreements with tax authorities, and manage tax accounting and reporting issues. You’ll be engaged in projects dealing with International tax, mergers and acquisitions, state and local tax accounting, regulatory processes, tax reporting and strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be purpose-led and values-driven leaders at every level. To help us achieve this we have the PwC Professional; our global leadership development framework.

It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in-the-moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in the area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

JOB PURPOSE

• To perform administrative and secretarial activities to the Tax Partners, Associate Directors (“ADs”) and Staff

A. JOB PROFILE

PRINCIPAL ACCOUNTABILITIES

Secretarial

• Diary management and coordination of meetings as well as logistics when required;
• Screen incoming calls and ensure that enquiries are resolved or escalated appropriately;
• Act as the point of contact between the Partner, ADs and team members and clients;
• Schedule and arrange meetings, teleconferences and videoconferences, including the booking of venues/catering, preparation of agenda’s, ensuring that documentation is in order;
• Coordinate and arrange conferences, workshops and seminars, including arranging catering and liaising with service providers, as required;
• Welcoming clients to PwC functions;
• Produce reports, presentations and briefs in Microsoft PowerPoint and Word;
• Arrange all local and international travel bookings and reservations including travel documentation and arranging parking and transfers;
• Assist with professional membership updates;
• Assist with the update of the ITS and TP network booklets;
• Capture time and expenses for Partners and Directors on Oracle;
• Arrange all local and international travel bookings and reservations (including travel documentation and arranging parking) and transfers.

Administrative General

• Attend to photocopying, printing, binding and deliveries of documents by messengers and couriers;
• Prepare and type documents, mostly in Microsoft PowerPoint and Word, (for internal/external use) and presentations in accordance with established PwC standards and branding guidelines;
• Arrange payment of office expenses through payment requisitions;
• Assists with other ad?hoc duties as and when required;
• Quality and consistency check on reports and letters;
• Source office supplies;
• Keep record of when staff will be on leave and training
• Manage relationships with client through Salesforce;
• Assist Partners and ADs where they experience technical difficulties with their equipment required to perform their duties (i.e. computers, telephones, headsets, etc.);
• Provide back-up support when other PAs are on leave or off sick.

B. PERSON PROFILE

MINIMUM QUALIFICATIONS

• Matric
• Secretarial qualification

EXPERIENCE

• Minimum 2 years experience in secretarial or administration roles.

KEY KNOWLEDGE & SKILLS

• Good customer relations
• Ability to multitask and prioritize daily workload
• Problem-solving
• Discretion and confidentiality
• Target driven
• Able to work under pressure
• Attention to detail
• Excellent communication skills (Verbal and written)
• Strong organizational and time management skills
• Self-motivated and proactive
• Salesforce
• ServiceNow (SNOW)
• Oracle
• Advanced G Suite & Microsoft Office skills