FinOps (Financial Operations) Agent: Analyst - Maersk

Are you detailed-oriented, and analytical and would like to be part of a value-driven, commercially oriented international environment where we enable global trade every day. Looking for a new challenge with a truly global company? This might be the right opportunity for you! We are looking for a new Finance Operations Agent to join our Finops team in Durban.

The FinOps agent is accountable to drive CX L&S FINOPS performance in the Area and ensure that there is a constant balance of focus and performance across customer, user experience, efficiency, control and cost of operating FINOPS.

What We Offer:

• At Maersk, we believe that a long-term successful career happens when there is a match between what you are passionate about, what you are good at and what is needed by our business.

• A successful career will include a variety of experiences that stretch you, bring you out of your comfort zone and offer you an opportunity to learn and grow in ways that also build our business.

• Attractive package with benefits to reflect candidate's skills and experience

Key Responsibilities:

• Ensure timely and accurate job costing done for specific clients.

• Ensure revenue recovery for cost incurred

• Close collaboration with GSC colleagues on SCM billing

• Analyze profitability at shipment/job level

• Investigate loss-making business with the BCO and address root causes

• Follow up with CX agents for timely feedback on GP/CM1

• Work with CX teams to clear queries

• Identifying and flagging upstream issues impacting job costing and financial transparency with the relevant stakeholders

• Review customer and product trends with respect to financial results

• Derive and follow through on actions based on monthly review

• Support leadership with relevant data to make business decisions

• Provide monthly accruals for both sales and purchase orders at product level

• Identify and initiate improvement areas in close coordination with FinOps CI SME

• Work closely with business control to ensure the systems work for us to keep processes lean and clean

• Accurate and timely report(unbilled/late billed/loss making) as required by management

• Maintenance and validation of rate filing on Cashbox and as required

• Close collaboration with local and offshore teams to deliver on KPIs

Who We Are Looking For:

• Bachelor's degree in Finance, business or related fields

• 3 years experience

• Financial acumen

• Analytical mindset

• Advance Excel skill

• Attention to details

• Solution driven

• Accountability

• Ability to work within tight deadlines

• Self-managed and can work independently

• Team player, can act with teams regionally, locally as well with the GSC

• Excellent communication and interpersonal skills, strong integrity

• Experience working in a challenging, fast paced and changing environment dealing with a lot of different tasks at the same time

• High learning curve and ability to work under pressure to meet tight deadlines.

• Supply Chain Management or Freight Forwarding Experience is a plus.