Nedbank Administrative / Secretarial Jobs in Gauteng
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Job Purpose
To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Job Responsibilities
- Action customer requests by capturing and processing the Leads on the relevant system.
- Action Application leads from various sources across the channels
- Perform from the various lead sources in order to track the team’s statistics
- Contribute to revenue increase by driving the submitted sales to completion.
- Provide Support in facilitating deals across the Dealer and Private Sales Channels
- Capture applications into the relevant systems for approval.
- Liaise with Clients in regards to the progress of their application.
- Make contact with Dealers as and when needed to assist client and dealer bring a deal to a close
- Assist and support in various campaigns as and when they are launched.
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Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Identify and recommend opportunities to enhance processes, systems and policies and support the implementation of new processes, policies and systems
Preferred Qualification
- Diploma: Financial Management / Diploma in Business Administration
Minimum Experience Level
- 0-3 Years experience in Office Admin
Technical / Professional Knowledge
- MS Packages
- Powerpoint
- Excel
- Word
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Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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